Privacy Policy for Teemyo

Version: 1.0 Effective Date: December 19, 2025 Last Updated: December 19, 2025

Introduction

Valuebridge Inc., doing business as Teemyo ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use the Teemyo application ("App").

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

1. Information We Collect

1.1 Personal Information You Provide

Account Information:

User handle and display name
Phone number (for authentication via Clerk)
Profile information you choose to share

Contact Information:

Phone numbers and names from your device's contact book (with your permission)
This information is used to identify conversation participants

1.2 Audio and Communication Content

Voice Recordings:

Audio recordings of conversations you create using our app
These recordings are stored locally on your device and optionally uploaded to our secure cloud storage
Duration, file size, and metadata associated with recordings

Conversation Data:

Participant information (phone numbers, user IDs)
Conversation timestamps and duration
Upload status and processing metadata

Transcripts and AI-Generated Content:

Speech-to-text transcripts of your recordings (processed via Deepgram)
AI-generated summaries and tags (processed via Claude AI)

Your Recording Consent Responsibility: By using our recording features, you acknowledge that:

You are solely responsible for obtaining consent from all participants before recording
Recording laws vary by jurisdiction; some require all-party consent
Teemyo is not responsible for your compliance with recording consent laws
See our Terms of Service "Recording Consent and Legal Compliance" section for details

1.3 Technical and Usage Information

Device Information:

Device type, operating system, and app version
Unique device identifiers
App usage patterns and feature interactions

App Permissions:

Microphone access for recording audio
Contact access for participant identification
Notification permissions for app alerts
Storage access for saving recordings

Error and Performance Data:

Crash reports and error logs
Performance metrics and usage analytics
API usage statistics for cost optimization

Analytics and Tracking:

We use PostHog for product analytics to understand how users interact with our app
PostHog collects usage data, feature interactions, and anonymized behavioral analytics
This helps us improve user experience and identify areas for enhancement
For more information, see PostHog's privacy policy at https://posthog.com/privacy

Cookies and Similar Technologies:

Our website and app may use cookies and similar tracking technologies
These are used for authentication, session management, and analytics purposes
You can control cookie preferences through your browser or device settings
Essential cookies required for app functionality cannot be disabled

1.4 Biometric Information Disclosure

Voice Recordings and Biometrics: While we collect voice recordings, we do NOT use voice data for:

Voiceprint identification or authentication
Biometric identification purposes
Facial recognition or other biometric analysis

Your voice recordings are processed solely for transcription and summarization purposes. We do not create, store, or use biometric identifiers or biometric information as defined under state biometric privacy laws (including the Illinois Biometric Information Privacy Act).

If you are an Illinois resident: We do not collect biometric identifiers or biometric information as defined under BIPA (740 ILCS 14).

1.5 Sensitive Personal Information

Your voice recordings and transcripts may incidentally reveal sensitive information, including:

Health information discussed in conversations
Financial information
Religious or political views
Private communications

How We Handle Sensitive Information:

We do not intentionally collect sensitive personal information
We do not use AI to extract or categorize sensitive information
Sensitive information in recordings is processed only for transcription/summarization
We do not share sensitive information with third parties for their own purposes
You can delete recordings containing sensitive information at any time

2. How We Use Your Information

2.1 Core App Functionality

Enable voice memo and conversation recording capabilities
Process audio content to generate transcripts and summaries
Identify conversation participants using your contact information
Store and organize your conversations and related content
Provide user authentication and account management

2.2 Service Improvement

Analyze usage patterns to improve app performance and features
Monitor and optimize AI processing costs and efficiency
Debug and resolve technical issues and errors
Develop new features based on user needs and feedback

2.3 Communication

Send app notifications about conversation status and updates
Provide customer support and respond to your inquiries
Notify you of important updates to our Service or policies

3. Data Sharing and Third Parties

3.1 Third-Party Service Providers

We work with trusted third-party providers to deliver our Service:

Clerk:

Provides user authentication and identity management
Handles user authentication, phone number verification, and session management
Location: United States
Clerk Privacy Policy

Google Cloud Storage:

Stores audio recordings and processed content
Provides secure, encrypted cloud storage infrastructure
Location: United States
Google Cloud Privacy Policy

Deepgram:

Processes audio recordings to generate speech-to-text transcripts
Audio data is processed securely and not retained by Deepgram
Location: United States
Deepgram Privacy Policy

Claude AI (Anthropic):

Processes transcripts to generate summaries, tags, and content analysis
Text data is processed according to Anthropic's privacy standards
Your data is NOT used to train Claude AI models - We have opted out of data retention for model training
Location: United States
Anthropic Privacy Policy

Temporal:

Orchestrates backend workflow processing for audio and content generation
Handles task scheduling and processing coordination
Self-hosted infrastructure

PostHog:

Provides product analytics and user behavior tracking
Helps us understand feature usage and improve user experience
Data is processed according to PostHog's privacy standards
Location: United States
PostHog Privacy Policy

3.2 Data Processing Purposes

Audio transcription services process your recordings to create text transcripts
AI analysis services process transcripts to generate summaries and insights
Cloud storage services securely store your content and backups

3.3 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their commercial purposes.

3.4 AI Model Training

Your data is NOT used to train AI models. Specifically:

Your voice recordings, transcripts, and conversation content are NOT used to train Claude AI or any other AI models
We have configured our AI service providers to prevent your data from being used for model training or improvement
Your data is only processed to provide you with the specific features you requested (transcription, summaries, etc.)
Third-party AI providers process your data solely for service delivery and do not retain it for training purposes

3.5 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

3.6 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security and Storage

4.1 Security Measures

We implement the following security measures to protect your data:

Encryption in transit: All data transmissions use HTTPS/TLS encryption
Encryption at rest: Audio files and sensitive data stored in Google Cloud Storage are encrypted at rest
Secure authentication: User authentication through Clerk with industry-standard protocols
API security: All API endpoints require token-based authorization
Access controls: Data access is limited to authorized systems and personnel

While no security measures are 100% effective, we work to protect your data using industry-standard practices.

4.2 Data Retention

Active conversations are retained while you use the Service
Audio recordings are kept until you choose to delete them
Transcripts and summaries are retained to provide ongoing access to your content
Account data is retained while your account is active
Usage analytics are retained for up to 2 years for service improvement

4.3 Data Location and Transfers

Your data is primarily stored in the United States
Third-party processors may handle data in accordance with their privacy policies
International transfers are protected by appropriate safeguards

4.4 Data Breach Notification

In the event of a data breach that affects your personal information:

We will notify affected users within 72 hours of becoming aware of the breach, in compliance with GDPR requirements
Notifications will include the nature of the breach, the types of data affected, and steps we are taking to address it
We will also notify relevant supervisory authorities as required by applicable laws
We will provide guidance on steps you can take to protect yourself
We maintain an incident response plan to quickly identify, contain, and remediate security incidents

5. Your Rights and Choices

5.1 Access and Control

View your data: Access your conversations, transcripts, and account information through the app
Delete content: Remove individual conversations, recordings, or your entire account
Export data: Request a copy of your personal data in a portable format
Correct information: Update your profile and account information

5.2 Communication Preferences

Notification settings: Control which app notifications you receive
Marketing communications: Opt out of promotional messages (if applicable)

5.3 Account Deletion

You can delete your account at any time through the app settings. Upon account deletion:

Your profile and account data will be permanently removed within 90 days of your deletion request
Your conversations and recordings will be deleted from our systems within this timeframe
Active backups may be retained for up to 90 days before complete deletion
Some data may be retained for legal, security, or compliance purposes as required by law (e.g., financial records, legal disputes)

6. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are between 13 and 18 years old, you must have parental or guardian consent to use the Service.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us so we can delete such information.

7. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers and service providers are located.

7.1 Legal Safeguards for International Transfers

We ensure appropriate safeguards are in place for international data transfers:

Standard Contractual Clauses (SCCs): For transfers of EU personal data to the United States, we rely on Standard Contractual Clauses approved by the European Commission
Third-party compliance: Our service providers (Google Cloud, Clerk, Deepgram, Anthropic, PostHog) have implemented appropriate safeguards for international data transfers, including SCCs where applicable
Adequate security measures: All international transfers are protected by encryption and security measures described in Section 4.1
GDPR compliance: Transfers are conducted in accordance with GDPR Chapter V requirements

7.2 Your Consent

By using our Service, you acknowledge and consent to the transfer of your data to the United States and other countries where our service providers operate, subject to the safeguards described above.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information we collect and how it's used
Right to delete your personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of certain personal information to third parties. Teemyo does not sell your personal information as defined under Nevada law. If you have questions about our practices, contact us at privacy@teemyo.ai.

9. European Union Rights

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):

9.1 Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual Necessity: Processing is necessary to provide the Service you requested (e.g., account creation, voice recording, transcription)
Legitimate Interests: We have legitimate interests in improving our Service, preventing fraud, and ensuring security, which are balanced against your privacy rights
Consent: For certain processing activities like analytics and marketing communications, we obtain your explicit consent, which you can withdraw at any time
Legal Obligations: We may process data to comply with legal requirements and regulations

9.2 Your GDPR Rights

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing of your data
Right to data portability
Right to object to certain processing activities
Right to withdraw consent at any time (where processing is based on consent)
Right to lodge a complaint with your local data protection authority

To exercise these rights, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy in the app
Sending you a notification through the app
Posting a notice on our website

The effective date at the top of this policy indicates when it was last revised. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Company: Valuebridge Inc. (doing business as Teemyo) Email: privacy@teemyo.ai Address: 131 Continental Dr Suite 305, Newark, DE 19713, United States Website: https://teemyo.ai

For specific privacy-related requests (data deletion, access, etc.), please use the subject line "Privacy Request" in your email.

Version 1.0 - Last Updated: December 19, 2025